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Discusses the traits of the polished executive, especially in highly visible situations. Tells how to handle business greetings and introductions. Explains the importance of punctuality and steps to take to improve time management. Discusses meetings and meeting manners and emphasizes the importance of calling a meeting only when necessary, sticking to an agenda and respecting various points of view. Shares the value of an excellent telephone manner and how it reflects positively on the person and the organization. And much more! Comes with presenter's notes.
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